Privacy Policy
Privacy Policy – Velora Cosmetics
At Velora Cosmetics, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our site, you agree to the terms outlined below.
1. Information We Collect
When you visit or make a purchase from veloracosmetics.shop, we collect certain information to help us process your order and improve your shopping experience.
a. Personal Information:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment details (securely processed by our payment partners)
b. Automatically Collected Information:
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Device type, browser, and IP address
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Date and time of visits
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Pages viewed and site interactions
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Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
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To process and fulfill your orders
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To send order confirmations, tracking updates, and shipping notifications
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To communicate with you about your purchases or account
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To improve our products, services, and website performance
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To send you promotional emails, offers, or updates (only if you have opted in)
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To detect and prevent fraudulent transactions
3. Sharing Your Information
Velora Cosmetics does not sell, rent, or trade your personal information.
We only share data with trusted third parties when necessary, such as:
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Payment processors to complete your transactions
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Shipping partners to deliver your order
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Analytics providers to improve our website performance
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Email marketing tools to send updates (only if you subscribe)
All third-party partners follow strict privacy and data protection standards.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
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Remember your preferences and items in your cart
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Understand how you use our site
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Offer personalized content and promotions
You can disable cookies through your browser settings, but some site features may not function properly without them.
5. Data Security
We take your privacy seriously and use industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure.
All payments are processed through secure, encrypted gateways and we never store your credit card information on our servers.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request corrections or updates
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Request deletion of your personal data
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Withdraw consent for marketing communications
To exercise these rights, please contact us at support@veloracosmetics.shop.
8. Email Marketing and Communication
You may receive promotional emails if you subscribed to our newsletter or opted in during checkout.
You can unsubscribe anytime by clicking the “Unsubscribe” link in any of our emails.
9. Children’s Privacy
Our website and products are not intended for children under 13 years of age. We do not knowingly collect personal information from minors.
10. Changes to This Policy
Velora Cosmetics may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The updated version will always be posted on this page with the latest revision date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
Trade name: Velora Cosmetics
Our Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM Monday to Friday
Business Mail: support@veloracosmetic.shop
Business Address:1229 west 26th street san bernardino CA 92405 United States
Email: support@veloracosmetics.shop
Website: www.veloracosmetics.shop
