Terms and Conditions – Velora Cosmetics

Welcome to Velora Cosmetics. These Terms and Conditions (“Terms”) outline the rules and regulations for using our website veloracosmetics.shop and purchasing our products.
By accessing or using our website, you aghttps://veloracosmeticse.myshopify.com/pages/contactree to be bound by these Terms. If you do not agree, please discontinue use of our site immediately.

1. General Information

This website is operated by Velora Cosmetics. Throughout the site, the terms “we,” “us,” and “our” refer to Velora Cosmetics. We offer this website, including all information, tools, and services, to you, the user, conditioned upon your acceptance of these Terms, our Privacy Policy, and any other notices posted here.

Velora Cosmetics reserves the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of those changes.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

You must not:

  • Engage in fraudulent activity or misrepresent personal information

  • Upload or distribute viruses, malware, or harmful software

  • Attempt to gain unauthorized access to our systems or data

  • Copy, reproduce, or exploit any content on our website without written consent

3. Products and Services

All products listed on veloracosmetics.shop are subject to availability. We make every effort to display product colors and descriptions accurately; however, actual colors may vary due to device settings or lighting conditions.

We reserve the right to limit the quantities of any products or services offered, discontinue any item at any time, or refuse any order placed through our website.

4. Prices and Payment

All prices are displayed in your local currency or USD, depending on your location. Prices are subject to change without notice.

Payment must be completed in full before an order is processed. We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods.

For more details on how payments are handled, please review our Payment Policy.

5. Order Acceptance and Cancellation

Once an order is placed, you will receive an order confirmation email. This confirmation does not signify acceptance of your order — it simply confirms we have received it.

We reserve the right to cancel or refuse any order for reasons including:

  • Product availability

  • Errors in pricing or product information

  • Suspected fraudulent activity

If your order is canceled after payment, a full refund will be issued to your original payment method.

6. Shipping and Delivery

Delivery times are estimated and may vary due to external factors such as weather, customs delays, or courier service issues.

For full details on our shipping process, please refer to our Shipping Policy.

7. Returns and Refunds

We accept returns for unused and unopened products within 30 days of delivery. Refunds will be issued in accordance with our Refund and Return Policy.

Items that are opened, used, or damaged by the customer are not eligible for return.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of Velora Cosmetics and is protected by copyright and trademark laws.

You may not reproduce, modify, distribute, or use any material from our website for commercial purposes without prior written consent.

9. Limitation of Liability

Velora Cosmetics shall not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from:

  • The use or inability to use our products or website

  • Unauthorized access to your data

  • Any errors, omissions, or inaccuracies in our website content

Our total liability to you for any claim shall not exceed the total amount paid for your order.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. Accessing third-party links is at your own risk.

11. User Comments and Feedback

If you submit comments, reviews, or suggestions to us, you grant Velora Cosmetics the right to use, reproduce, or distribute that content without restriction.

We reserve the right to remove any content that we determine to be unlawful, offensive, or misleading.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved through appropriate legal proceedings in the relevant jurisdiction.

13. Termination

We may suspend or terminate your access to our website at any time without prior notice if we believe you have violated these Terms or engaged in fraudulent activity.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Velora Cosmetics
Email: support@veloracosmetics.shop

Trade name: Velora Cosmetics

Our Chat Support: 24/7

Business Hours: 9:00 AM to 4:00 PM Monday to Friday

Business Mail: support@veloracosmetic.shop

Business Address:1229 west 26th street san bernardino CA 92405 United States