Payment policy
At Velora Cosmetics, we aim to provide a secure, convenient, and transparent payment experience for all our customers. This Payment Policy explains the payment methods we accept and how payments are processed on our online store.
Accepted Payment Methods
We accept the following payment methods for purchases made through Velora Cosmetics:
- Visa
- Mastercard
- American Express (Amex)
- PayPal
- Diners Club
- Discover
All available payment methods are displayed at checkout. Payment options may vary depending on your location and availability.
All payments are securely processed through our authorized payment service providers. Velora Cosmetics does not directly store your complete credit or debit card information on our website.
Payment Processing
When you place an order with Velora Cosmetics, your payment information is processed securely through our authorized payment service providers. We do not directly store your complete credit card or debit card details on our website.
Your order will be processed after successful payment authorization and verification.
Payment Authorization and Verification
All payments are subject to authorization and security verification by the applicable payment provider. If a payment is declined, unsuccessful, or cannot be verified, your order may not be processed.
In some cases, we may contact you to verify order or billing information to help prevent fraudulent or unauthorized transactions.
Order Confirmation
After your payment has been successfully processed, you will receive an order confirmation containing your order details.
If you do not receive an order confirmation after completing your purchase, please contact us at:
Email: support@veloracosmetices.shop
Pricing and Currency
All product prices displayed on our website are shown in the currency indicated on the website or at checkout. The final order total, including any applicable shipping charges and taxes, will be displayed before you submit your payment.
Prices may change from time to time, but any price change will not affect an order that has already been successfully placed and confirmed.
Failed or Declined Payments
If your payment is declined or fails to process, please verify your payment details and try again using an available payment method.
Velora Cosmetics is not responsible for payment declines caused by your bank, card issuer, payment provider, or other financial institution.
Refunds
If you are eligible for a refund under our Refund and Return Policy, the refund will generally be issued to the original payment method used for the purchase.
The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.
Fraud Prevention
To protect our customers and our business, Velora Cosmetics reserves the right to review or cancel orders that appear to be fraudulent, unauthorized, or suspicious.
If an order is canceled after payment has been successfully processed, any eligible refund will be issued to the original payment method.
Contact Us
If you have any questions about our payment methods, payment processing, or an order you have placed, please contact us: